Welcome to the Ivanti® Training Registration Portal! Below you will find a listing of upcoming classes and their course descriptions. When you are ready to register for your class, sign in using your Ivanti community credentials and sign up for the class you are interested in by clicking on the "Register" button. Registrations can be made using a Credit Card, PayPal, or Training Voucher* (*only for pre-purchased training and training entitlements).

If you or your company has a Training Voucher you will see the Voucher icon icon next to courses you can register with using that purchase or entitlement.

We look forward to helping you achieve your training and learning initiatives with Ivanti® Solutions! If you have any questions regarding your training or registration, please contact training@ivanti.com.

Cancellation Policy

Ivanti reserves the right to cancel a course by giving notice of such cancellation at least 15 days (two weeks) before the scheduled start date. If a course is cancelled, the customer will be contacted to reschedule the course for a later date.

Payment Terms

Payment is due in full before the first day of class.

Credit Policy

Cancellation 3 weeks or more prior to class start date - 100% credit towards future class, cancellation 2 weeks prior to class start date - 50% credit towards future class, cancellation less than 2 weeks prior to class start date - 0% credit towards future class.

Select a search category below.

ILT-EMA-1701: Endpoint Manager 2017 Administration (LANDESK Management Suite)

Endpoint Mananger 2017 and Enpoint Security for Endpoint Manager 2017Classes for 2018 now being scheduled!

This five-day training course covers topics from both Endpoint Manager 2017 (formerly LANDESK Management Suite) and Enpoint Security for Endpoint Manager 2017 (formerly LANDESK Security Suite) products.  Students will quickly learn key fundamental skills on how to configure the Endpoint Manager environment. Students will configure role-based administration, generate standard and custom reports, and learn how to fine tune their system according to best known methods. Hands-on exercises are available for Agent Deployment, Inventory, Remote Control, Software Distribution, Patch Management, and working with Provisioning. 

Course ID: ILT-EMA-1701

Duration: 5 Days

Prerequisites: None

Level: New User

Certification Available: Yes

Certification Exam: Certified Endpoint Manager 2017 Administrator (CEPM2017A) 

Course Brochure
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ILT-EMDA-1701: Utilizing Data Analytics 2017

Data AnalyticsThe ILT-EMDA-1701Utilizing Data Analytics half day course will take the student through a thorough explanation, demonstration and hands-on experience with the Data Analytics product. Instruction will include instruction on applying updates, implementing external, internal, and forms rules, discovery of SNMP devices and leveraging MIB technology, exploration of the Asset Control database, how Data Analytics enhances software license monitoring, running reports, and more. 

 

Course ID: ILT-EMDA-1701

Duration: 4 hours

Prerequisites: An understanding of Endpoint Manager 2017.1 is strongly recommended. Ivanti recommends attending the ILT-EMA-1701: Endpoint Manager 2017 Administration if you are new to Endpoint Manager.

Level : Experienced Management Suite 2016.3 or 2017.1 user

Course Brochure
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ILT-SMA-1701: Service Manager Administration (HEAT Service Management Admin)

Service Manager AdministrationService Manager Administration Training (Formerly HEAT Service Management Administration (Admin I)

The Ivanti Service Manager training course covers the performance of day-to-day Ivanti Service Manager Administrator tasks and introduces concepts and terminology. Topics include: Overview and Navigation; Process Wizards; Security; Self Service; Searches; Dashboards; Object Templates; Quick Actions; Workflows; Escalations; SLM and Request offerings. The course provides the necessary knowledge to manage and administer the HEAT Service Management system.

Course ID: ILT-SMA-1701

Duration: 3 Days

Audience: Administrators, IT staff, business resources (i.e. Change Mgrs., Knowledge Mgrs.) 

Prerequisites: None

Level: New Administrator

Certification Available: Yes

 

Course Brochure
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ILT-UWM-1701: User Workspace Manager 10 Administration

Classes Now in Session!
The User Workspace Manager 10 Administration training course is a 5-day course that provides the necessary foundation to administer and maintain user virtualization solutions using the Desktop Suite. This course contains the subject matter to prepare candidates for the Certified User Workspace Manager 10 Professional exam. Participants may register for course up until 1 business day prior to the course start date. And to optimize the training experience, we recommend students obtain a headset prior to the course start date.

Course ID: ILT-UWM-1701

Duration: 5 days

Prerequisites: Students should be familiar with Windows profiles and possess moderate to advanced Microsoft Windows administrative skills. 

Level: New user

Certification Available: Yes

 

Course Brochure
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ILT-SMC-1701: Service Manager Configuration (HEAT Service Management Config)

Service Manager Configuration Training (Formerly HEAT Service Management Configuration (Admin II)

 

PLEASE NOTE: ILT-SMA-1701 is a prerequisite for this training. 

This 3-day course takes your knowledge of Ivanti Service Manager to the next level. Upon completion, you will have gained a better understanding of Business objects, as well as learn how to create your own Business Objects and user interfaces. Other valuable tools for customizing your SM system are also covered, such as setting up pick lists, configuring validation constraints, working with business rules, and using expressions. 

Upon completion, you will have practiced the necessary skills to configure and create customized Business Objects for your Service Manager system.

 

Course ID: ILT-SMC-1701

Duration: 3 Days

Audience: Administrators, IT staff, business resources (i.e. Change Mgrs., Knowledge Mgrs.) 

Prerequisites: ILT-SMA-1701:Service Manager Administration Training

Level: Advanced Administrator

Certification Available: Yes

Course Brochure
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ILO-EMINV-1701: Inventory-Software License Monitoring 2017 (ILO)

Software License Monitoring and InventoryThe Inventory and Software License Monitoring components within Endpoint Manager, are designed to automatically gather and maintain detailed hardware and software inventories in a single repository, as well as give you greater control over your software licenses and how they are being used. The Software License Monitoring component can effectively scan for defined applications and maintain a comprehensive status of software license usage, making it easy for you to identify over spending on licenses and respond to audits. Additionally, its powerful software analysis and query capabilities greatly facilitate the management and reporting of application usage and license compliance. The ILO-EMINV-1701: Inventory-Software License Monitoring 2017 course is a highly-informative 1-day class that will help get you up and running and on your way to greater compliance and tighter control over the hardware and software in your environment.

Please note that you will be joining the Software License Monitoring / Iventory Management portion of a class already in session. It is recommended that you have an introductory level of understanding of the Endpoint Manager product, and are familiar with fundamental concepts such as basic system architecture, console navigation, and product terminology, before joining this class. 

Course ID: ILO-EMINV-1701

Duration: 1 Day

Prerequisites: This is not an advanced class, however, it is strongly recommended that you are familiar with Endpoint Manager architecture, concepts, and terminology in order to get the most out of this class.  

Level: New User

Certification Available: No

Course Brochure
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ILT-AUT-1801: Automation 10

Automation 10Classes for 2018 now being scheduled!

This three day training course covers topics from the Automation (formerly RES ONE Automation)  product. Students will quickly learn key fundamental skills on how to configure the Automation environment. Students will learn to complete an installation, set up and use Automation , from planning you enivornment to Task Automation and Resource Provisioning using best known methods. Hands-on exercises are available for installation, creation and installation of agents, inventory, projects, scheduling, software deployment and removal, create Active Directory (AD) users (Onboarding), share drive creation, backup of user files, importing data and Runbook. 

Course ID: ILT-AUT-1801

Duration: 3 Days

Prerequisites: Basic Knowledge of Windows operating systems and Active Directory

Level: New User

Certification Available: Yes

Certification Exam: Coming Soon 

Global Training Schedule

ILO-EMSWD-1701: Software Distribution 2017 (ILO)

Software DistributionThe software distribution capabilities in Endpoint Manager provide organizations significant time and cost savings through centralized software distribution implementation. Using task-based distribution capabilities and policy-based configuration management, software distribution can effectively deploy software to both connected and occasionally connected managed nodes. Management Suite's Self-Organizing Multicasting technology enables organizations to minimize network bandwidth usage when distributing large packages to multiple users—without having to dedicate hardware or reconfigure routers. Additionally, our Peer Download™ technology uses local bandwidth to access packages previously delivered to a subnet. The Software Distribution course is a highly informative 1-day hands-on class will provide you with a wealth of insight and knowledge necessary to take advantage of the capabilities within the software distribution component. 

Please note that you will be joining the Software Distribution portion of a class already in session. It is recommended that you have an introductory level of understanding of the Endpoint Manager product, and are familiar with fundamental concepts such as basic system architecture, console navigation, and product terminology, before joining this class. 

Course ID: ILO-EMSWD-1701

Duration: 1 Day

Prerequisites: This is not an advanced class, however, it is strongly recommended that you are familiar with Endpoint Manager architecture, concepts, and terminology in order to get the most out of this class.

Level: Intermediate User

Certification Available: No

Course Brochure
Global Training Schedule

ILO-EMPRV-1701: Provisioning 2017 (ILO)

OS ProvisioningThis ILO-EMPRV-1701: Provisioning 2017 (ILO) course introduces the powerful provisioning capabilities in Endpoint Manager.  Learn how you can chain together a series of actions such as capturing an existing profile, deploying a new operating system, installing software, and deploying a profile all in a single scheduled task. This 1-day hands-on course will help to prepare you to effectively implement all the strengths that the Provisioning component has to offer.

Please note that you will be joining the Provisioning portion of a class already in session. It is recommended that you have an introductory level of understanding of the Endpoint Manager product, and are familiar with fundamental concepts such as basic system architecture, console navigation, and product terminology, before joining this class. 

 

Course ID: ILO-EMPRV-1701

Duration: 1 Day

Prerequisites: This is not an advanced class, however, it is strongly recommended that you are familiar with Endpoint Manager architecture, concepts, and terminology in order to get the most out of this class. It is also recommended that you attend the ILO-EMSWD-1701: Software Distribution 2017 (ILO) course before attending this class.

Level: Intermediate User

Certification Available: No

Course Brochure
Global Training Schedule

ILO-EMPM-1701: Patch for Endpoint Manager 2017 (ILO)

Patch and ComplianceThe ILO-EMPM-1701: Patch for Endpoint Manager 2017 (ILO) course is a half-day hands-on class focusing on teaching Management Suite administrators best practices for understanding Patch architecture as well as teaching you how to apply patches to your entire enterprise from a central console. Keeping up with the constant stream of security threats and patches is an ongoing drain on IT staff. Join the class to learn how to evaluate, test, and apply patches across the enterprise easily and automatically.  

Please note that you will be joining the Patch for Endpoint Manager portion of a class already in session. It is recommended that you have an introductory level of understanding of the Endpoint Manager product, and are familiar with fundamental concepts such as basic system architecture, console navigation, and product terminology, before joining this class. 

 

Course ID: ILO-EMPM-1701

Duration: 1/2 a day

Prerequisites: This is not an advanced class, however, it is strongly recommended that you are familiar with Endpoint Manager architecture, concepts, and terminology in order to get the most out of this class.   It is also recommended that you attend the ILO-EMSWD-1701: Software Distribution 2017 (ILO) course before attending this class.

Level: Intermediate User

Certification Available: No

Course Brochure
Global Training Schedule

ILT-EMAF-1701: Endpoint Manager 2017 Administration - France

Systems and SecurityCes 5 jours de formation couvrent l’ensemble des thèmes de Endpoint Manager et Endpoint Security for Endpoint Manager. Utilisant des méthodes d’ E-learning et des formations traditionnelles, les participants acquerront rapidement les compétences fondamentales pour configurer l’environnement Endpoint Manager.  Les élèves configureront la solution Endpoint Manager, génèreront des rapports standards et personnalisés, et apprendront à affiner leur système selon les meilleures pratiques.

Identification du cours: ILT-EMAF-1701

Durée: 5 jours

Language: LE françAIS

Certificat Disponible: Oui

Course Brochure
Global Training Schedule

ILT- ID-1801: Identity Director 10

Global Training Schedule

ILT-DSMF-G-1701: Ivanti DSM Foundation - Germany

Ivanti DSM FoundationIntroducing Ivanti DSM Foundation - Germany (Formerly HEAT DSM Basic Training)

The Ivanti DSM Foundation course is a five-day training course covering concepts and principles within the DSM Suite. Students will learn the Common Foundational Skills (CFS) shared by the DSM suite, which will lead the participant through how to configure and manage the key aspects of DSM, including Software policies and compliance, Automation by packaging workbench and software factory, LifeCycle and revision, managing of sequence, technical dependencies, installation for OS deployment, patch policies, and management of drivers.

Course ID: ILT-DSMF-G-1701

Duration: 5 Days

Audience: Administrators, Networking Professionals 

Language: German

Prerequisites:

  • Practical experience of administration of Windows Server and Clients
  • Basic knowledge of SQL Server, configuration of Software, administration of Windows Clients

Level: New Administrator

Course Brochure
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ILT-SAM-1701: Service Desk 2017 Administration

The Service Desk and Asset Manager Administration Boot Camp courses have been combined into one cohesive administration training course which is the perfect first choice for newcomers to either product who need to gain an understanding of the Common Foundational Skills (CFS) shared by both products. 

Students will learn the Common Foundational Skills (CFS) shared by both products, which will lead the participant through how to configure and manage key aspects, including Object, Window & Process Design; Web Access and Workspaces for both Analysts and End Users and administrative functions including Service Level Management, User Management, Request Management, Configuration Management, Incident Management, Knowledge Management, and Problem Management.

Please note that if you have already attended the ILT-LDAM-1601: Asset Manager Administration Boot Camp 2016 or ILT-LDSD-1601: Service Desk Administration Boot Camp 2016 course, you will not need to attend this course. 

Course ID: (ILT-SAM-1701)

Duration: 5 Days

Prerequisites: None

Level: New User

Certification Available: Yes

Course Brochure
Global Training Schedule

ILT-WC-1801: Workspace Control 10 Administration

Introducing Ivanti Workspace Control 10 Administration training. 

...

Global Training Schedule

ILT-DSMP-G-1701: Ivanti DSM Packaging - Germany

Ivanti DSM PackagingIntroducing Ivanti DSM Packaging - Germany (Formerly HEAT DSM packaging)

The Ivanti DSM packageing course is a three-day training course covering concepts and principles within the DSM Suite. Students will learn the Common Foundational Skills (CFS) shared in the DSM suite, which will lead the participant through how to configure and manage the key infrastructure of DSM, including deployment of clients, client components and interactions, different types of packages, managing of sequence, technical dependencies, testing of packages, patch packages, and software targeting.

Course ID: ILT-DSMP-G-1701

Duration: 3 Days

Audience: Administrators, Networking Professionals 

Prerequisites:

  • Participation at the DSM foundation course is helpful but not required
  • Basic knowledge about installation of Software
  • Basic knowledge about Microsoft operating systems (services, local registry, local rights, drivers, etc.)

Level: New Administrator

Course Brochure
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ILT-SMSCW-1701: Service Manager Service Catalog Workshop (HEAT Service Catalog)

Introducing Ivanti Service Manager Service Catalog Workshop (Formerly HEAT Service Management Service Catalog Workshop)

 

Note: This class is not necessary if you have already attended the ILT-SMA-1701 Service Manager Administration course.

Ivanti Service Manager Service Catalog Workshop is a 2-day training course covering specifically how to create Request Offerings for the Service Catalog within Ivanti Service Manager. Delivered online this interactive instructor led session provides all the knowledge and skills to create customized Request Offerings for your Service Manager Service Catalog. You will learn to setup workflows and multi-page input forms to make offering a Service Catalog item easy.

Course ID: ILT-SMSCW-1701

Duration: 2 Days

Audience: Individuals responsible for creating Request Offerings and managing the Service Catalog in their Ivanti Service Management environment, as well as Channel Partners and System Integrators with little or no experience administering Ivanti Service Management

Prerequisites: An understanding of Service Catalog and the Service Requests. This course is designed to be an alternate to the 3 day Admin training for those that only need to understand the Service Catalog and Service Requests.

Level: New Administrator

Course Brochure
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ILT-LDPD-1601: Process Design 2016

Process Design WorkshopThis highly-interactive course is essential for those who will be responsible for designing and implementing business processes within the Service Desk and/or Asset Manager products. In addition, this course will also prove valuable for those who will be responsible for ongoing process configuration and maintenance. The Process Design Workshop course introduces students to the Process Designer component of the Service Desk/Asset Central product and provides them with the knowledge and skills necessary to design and build effective and efficient processes. The course will also give students the skills to amend and update existing processes.

Course ID: ILT-LDPD-1601

Duration: 3 Days

Prerequisites: We strongly recommend that you attend either the ILT-LDSD-1601: Service Desk or ILT-LDAM-1601: Asset Manager Administration Boot Camp 2016 prior to attending this course and have a well-rounded understanding of the concepts within the Service Desk/Asset Central products. It will be important that you understand building business objects and their relationships, 

Level: Experienced Service Desk/Asset Manager User

Course Brochure
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ILT-LDSDF-1601: Service Desk Administration Boot Camp 2016 - France

Service ManagementDurant ces 5 jours de formation, vous couvrirez les fonctions d’administration et design de la suite LANDESK Service Desk. Vous apprendrez à configurer et gérer les modules clés de LANDESK Service Desk incluant : objets, fenêtres et concepteur de processus, web access pour les analystes et les utilisateurs, fonctions administratives (gestion du niveau de service, gestion des utilisateurs, gestion de la base de connaissance). Cette session complète les modules d’e-learning.

 

Identification du cours: ILT-LDSDF-1601

Durée: 5 jours

La langue: LE françAIS

Certificat Disponible: Oui

Course Brochure
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ILT-AC-1701: Application Control 10 Administration

The Application Control 10 course is a comprehensive hands on course for the implementation of Application Control. This course contains the subject matter to prepare candidates for the Application Control Administration exam allowing students to work towards achieving the Certified Application Control 10 Administrator certification.

The final date to register for all courses is 3 business days prior to the course start date to ensure materials are received in time. And to optimize the training experience, we recommend students obtain a headset prior to the course start date.

Course ID: ILT-AC-1701

Duration: 2 days

Prerequisites: None

Level: New user

Certification Available: Yes

Important Note: students who have attended the ILT-UWM-1701: User Workspace Manager 10 Admnistration course, will not need to attend this course. 

Course Brochure
Global Training Schedule